- Our pass holding staff is ready inside the Customs area of all the major Italian ports
- Experienced and licensed staff for embarkation/debarkation
- Operation Managers from ITC personally supervise the embarkation/debarkation and luggage area
- Operation Managers from ITC are available 24/7 for any possible emergency, i.e., cruise delays, red code emergencies, bad weather conditions
- Lost & found assistance for guests with luggage issues
- Professionally trained check in staff
- Multilingual check in staff
- Cooperation with Pier and Custom authorities and major port agents